Admin dashboard for ticket orchestration
Service operations platform for companies, clients and staff
This project is being set up as a Next.js + PostgreSQL + Prisma application with a strong foundation for ticket management, printer operations, and role-based access control.
Core capabilities
Client portal for ticket reporting and status tracking
Staff work queue with role-based permissions
Printer and warehouse management foundation
PostgreSQL + Prisma data model ready for scaling
Implementation roadmap
Phase 1
Secure login, tenant/company structure and role permissions.
Phase 2
Tickets, assignments, staff workflows, and closures.
Phase 3
Printer lifecycle, inventory movement documents and ticket notifications.